I recently had a powerful conversation with Brenda Neckvatal on the Walk In Victory podcast. Brenda, a seasoned HR professional turned serial entrepreneur, shared invaluable insights into building high-performing teams, resolving conflicts effectively, and fostering personal development within organizations. This wasn’t just a discussion about management; it was about creating a culture where people truly thrive.
One of the key takeaways for me was Brenda’s emphasis on listening. As leaders, she explained, we need to talk less and listen more. True communication isn’t just about what’s being said; it’s about understanding what’s not being said. By practicing active listening and asking thoughtful questions, we can navigate the personal and team dynamics that often derail productivity.
Brenda and I also explored how leaders can support team members in overcoming personal challenges. This requires creating a space for self-discovery and healing, allowing individuals to separate their personal lives from their professional responsibilities. When we foster self-awareness and understanding, we empower employees to reach their full potential, contributing to their personal growth and the overall success of the team.
Brenda stressed that building robust teams is about more than just skillsets. It’s about aligning competencies with team goals. Drawing from her extensive experience, she highlighted how focusing on the skills and behaviors essential for team success directly fuels personal development within the organization. We also discussed the importance of overcoming biases and avoiding nepotism, emphasizing how merit-based recognition boosts team morale and effectiveness.
Conflict is inevitable in any team, but how we handle it can make all the difference. Brenda introduced the concepts of productive and destructive conflict and shared practical strategies for fostering productive dialogue. She advocated for using phrases like “Help me understand” to cut through ego and get to the core issues, leading to more effective conflict resolution.
Brenda’s own journey from a W2 employee to a successful entrepreneur is truly inspiring. She shared her experience of transitioning from corporate HR roles to providing consultancy for small businesses. Her story is a testament to the transformative power of self-discovery and personal development, offering a roadmap for anyone considering a similar transition.
Here are three actionable steps you can take today:
- Practice active listening: In your next conversation, focus on truly listening to the other person, rather than just waiting for your turn to speak. Ask clarifying questions and try to understand their perspective.
- Create a safe space for open communication: Encourage team members to share their thoughts and concerns without fear of judgment. This can foster trust and improve team dynamics.
- Focus on merit-based recognition: Recognize and reward team members based on their contributions and achievements, rather than personal connections. This can boost morale and motivation.
To hear the full conversation with Brenda Neckvatal, tune into the Walk In Victory podcast, available on all major podcast platforms.